Thank you for choosing “Wawasan Sejarah” for your historical books and novels. Please review our shipping policy to understand how we handle the shipment of your orders.
1. Processing Time
Orders are typically processed within 1-2 business days from the time they are placed. Please note that orders are not processed or shipped on weekends or public holidays.
2. Shipping Rates
Shipping rates are calculated based on the weight of your order and the destination. The shipping cost will be displayed at checkout before you confirm your order. We offer standard and expedited shipping options for your convenience.
3. Shipping Destinations
We currently ship to addresses within Indonesia. Unfortunately, we do not ship to international destinations at this time.
4. Estimated Delivery Time
The estimated delivery time is calculated from the date your order is shipped, not the date it is placed. Delivery times may vary depending on your location and the shipping method chosen. Standard shipping usually takes 3-7 business days, while expedited shipping may take 1-3 business days.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the delivery status of your order.
6. Shipping Delays
While we strive to ensure prompt delivery, there may be occasional delays due to unforeseen circumstances such as weather conditions, holidays, or carrier issues. We appreciate your understanding in such situations.
7. Shipping Confirmation
A shipping confirmation email will be sent to you once your order has been dispatched. This email will include the tracking information for your reference.
8. Damaged or Lost Items
We take great care to package your orders securely. However, if your order arrives damaged or is lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue promptly.
9. Contact Information
If you have any questions or concerns about our shipping policy, please feel free to contact us. We value your satisfaction and hope you enjoy the historical treasures provided by “Wawasan Sejarah.”